Frequently Asked Questions
1) How much does it cost to view documentaries on with this
site?
It is ABSOLUTELY FREE!
You don't even need to register!
2) What is a external playlist?
An external playlist is a group of small videos all linked together to
create a larger full length documentary then embedded on this
site. They are not related to your 'My
Playlist' section.
This
is because some videos require a program called 'Veoh Player' to
run. This program is fully trusted by this site and it is very
simple to install. Just follow the steps below. (The website is
http://www.veoh.com/ if you need more information or the
download page is
http://www.veoh.com/download where you can find system
requirements and a download link.)
1.
Click here to download the player.
2. Install the .exe file that you just downloaded.
3. Once you restart your browser you should see a new toolbar
similar to the one below.

4. Click on the 'Launch' button. (This will launch the player.
You will only need to click this once.)
5. The player is now ready to use. Just click on the
video you want to view and you
should now see the full version of that video instead of just a
5:00 preview)
4) How do I sort
the documentary results?
When you have selected a category from the left side bar,
chosen 'list' or 'catalogue' from the top menu bar or done a search of the
documentaries you will see a table of documentaries in
alphabetical order. To sort the documentaries there are links
given above the results they look like this:

'Alphabetical' - This will sort in alphabetical order
with symbols and numbers first then from A to Z.
'Longest Duration' - This will sort from the longest
running documentaries first to the shortest last.
'Shortest Duration' - This will sort from the shortest
running documentaries first to the longest last.
'Rating' - This will sort from the most highly rated
documentaries first to the lowest rated last.
'Most Recently Added' - This will sort from the most
recently added documentaries first to the oldest documentaries
last.
5) How
do I view results with pictures and descriptions?
When you have selected a category from the left side bar,
chosen 'list' from the top menu bar or done a search of the
documentaries you will see a table of documentaries in
alphabetical order. Above this list you can select to either
'Show Pictures and Descriptions' or if the pictures and
descriptions are shown you will have the option to 'Hide
Pictures and Descriptions'. To show the pictures and
descriptions of the documentaries you have selected simply click
on the button above the list that looks like this:

6) How do I change results to hide the pictures and
descriptions?
When you have selected 'catalogue' from the top menu bar or
selected 'Show Pictures and Descriptions' from the top of a
result page you will see a table of documentaries in
alphabetical order with pictures and descriptions of each. Above
this list you can select to either 'Show Pictures and
Descriptions' or if the pictures and descriptions are shown you
will have the option to 'Hide Pictures and Descriptions'. To
hide the pictures and descriptions of the documentaries you have
selected simply click on the button above the list that looks
like this:

You can search all of the
documentaries two different ways. First you can click on
'search' in the top menu bar then type your search into the text
box, second you can type your search straight into the search
box which is at the right side of the menu bar. This search box
looks like this:

Click here to go to the search page.
What does the the 'Exact Match', 'Search Titles' and 'Search
Descriptions' checkboxes do underneath the search textbox?
8) What does the the 'Exact Match', 'Search Titles' and 'Search
Descriptions' checkboxes do underneath the search textbox?
When the 'Exact Match' checkbox is checked ()
this will perform an exact search by searching for exactly what
you type into the search textbox. For example if you typed
into the textbox it will search for the phrase 'Super Weapons'
as a whole (it will ignore if they are uppercase or lowercase
but will search for things like - ' / \ = > < + | ( ) ). If the
'Exact Match' checkbox is unchecked ()
this will search for each word you have typed into the search.
For example if you typed
into the textbox it will search for the word 'Super' and the
word 'Weapons' separately therefore giving you more results.
If the 'Search Titles' Checkbox is checked ()
it will search the titles of all the documentaries and if it is
unchecked () it will
not search the titles of the documentaries.
If the 'Search Descriptions' Checkbox is checked ()
it will search the descriptions of all the documentaries and if
it is unchecked ()
it will not search the descriptions of the documentaries.
Either 'Search Titles' or 'Search Descriptions' must be checked
for you to be able to perform a search.
Click here to go to the search page.
How do I
search all of the documentaries?
9) A video is not
working! what should I do?
To ensure that all of the videos at Free Documentaries
Online are working please make sure that when you notice a video
is not working that you click 'Report Broken Link To This
Video' above the
faulty documentary so we can look over it and see if we can fix
the problem. The link looks like this:

This link is located above every documentary video on this site.
10) How do I add my
rating to a documentary?
To add your rating simply follow the links to the
documentary you wish to rate then just below the video you will
see the following:

Select the rating that you wish to give the documentary then
click the 'Rate!' button. The average will be calculated and the
the current rating will be shown. You can vote more than once if
you wish to do so.
11) How do I avoid Megavideo's time limit?
There are Three main ways to stop the 72 minute limits on
Megavideo's videos. All of these methods have been used and
tested by several people. It just depends on the approach you
want to use. Now you can watch your Movies & Shows without
interruption!
|
Now you can watch your Movies & Shows without
interruption!
Extract From:
http://www.ehow.com/
12) How do I add a documentary to Free Documentaries Online?
To add a documentary to Free Documentaries Online simply
click here and fill out the required
information. Once it has been submitted it will be checked and
then added to our database.
Click here to go
to the add a documentary page.
13)
Why does each PBS video stop after the
first chapter?
After watching the first chapter of a PBS video the
following will appear on the video screen:

Simply click 'Continue Watching' and you will be redirected to
the PBS website where your video will be resumed at your current
position. This is because we can not embed the full video off
their website.
14) What am I subscribing for?
When you tick the box next to
'Subscribe
to receive updates when new documentaries are added' when you are
registering we will send you an email when ever 10 new
documentaries are added. You can always change this option under
'Change Preferences'
in 'My Account'. If you wish to
instead subscribe to our RSS Feeds please click
here.
15)
Why am I not receiving emails?
Sometimes our emails are scanned by your email provider and
are seen as 'spam' or 'junk'. Just add our domain
http://free-documentaries-online.com to your safe senders
list and you will then receive our emails as normal.
16)
What does mobile compatible mean?
Mobile compatible
means that the documentary is available to view on your mobile.
If you visit the site
http://mobile.free-documentaries-online.com or
http://m.free-documentaries-online.com you can view these
documentaries. All the other documentaries you have to watch on
the full site.